Forticlient Windows 10 Issues

  
Active6 months ago

I installed latest forticlient SSL VPN (5.4) and when I dial the VPN it connects successfully, but after about a minute the VPN disconnects.

The event viewer in 'Application' under the source 'RasClient' it says:

CoId={31DF16A3-7AC3-45CF-A5C5-07DF259A42EB}: The user SYSTEM dialed a connection named fortissl which has terminated. The reason code returned on termination is 829.

Any ideas anyone? I am working on this for 2 days without any luck..

Thanks!

TCS

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TCS
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3 Answers

I have been suffering from this issue for about 6 months. I made great progress today -

  1. I realized the VPN connection works reliably with a wired ethernet connection; the issue is only with wireless.
  2. I did an 'ipconfig /flushdns' from an admin command prompt, without rebooting, and that seemed to fix the problem when connected wirelessly.

I've tried multiple Forticlient versions, two different laptops, various wireless networks, etc - the problem is very consistent for the past 6 months (was solid before that, suggesting perhaps some Windows Update issue).

SteerpikeSteerpike

Check your network devices for possible misconfigurations (ex. DHCP) some modem/routers needs ALG Settings to be enabled for Virtual Private Network(VPN) to work (ex. PPTP Pass-through.)

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If you have other types of network disconnections you may also have to check your network/phone cables for possible failure.

As expained in social.technet.microsoft.com website:

Error 829 (ERROR_LINK_FAILURE)

Message: The modem (or other connecting device) was disconnected due to link failure.

This error appears when the modem (in the case of dial-up or broadband connections) or tunnel (in the case of VPN connections) is disconnected due to a network failure or a failure in the physical link to the modem. The following are possible reasons for the failure.

DenjaDenja
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Download Forticlient Windows 10

Are you connected to a FortiClient Enterprise Management system server? If you click on the compliance tab in the FortClient do you see 'This computer is connected to EMS:?

Forticlient Console Windows 10

Ratlesnak11Ratlesnak11

Forticlient Windows 10 Issues With Itunes

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